Zayed International Airport Terminal A in Abu Dhabi. Credit: Victor Romero.

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Zayed International Airport Wins Global Passenger Satisfaction Award

Zayed International Airport Terminal A has been recognized as the Best Airport at Arrivals Globally in the 2024 ASQ (Airport Service Quality) Awards.

Designed entirely by KPF—from airside to landside, building to furniture—the state-of-the-art complex will serve up to 45 million passengers annually, doubling the airport’s capacity, and providing an inspiring new gateway to an increasingly interconnected world. A major airport for international connections, the centralized baggage handling system has enabled the fastest transfer time of just 45 minutes, which is best in class.

The ASQ Awards are organised by ACI World (Airports Council International) to recognize excellence in customer experience based on data from ASQ’s passenger satisfaction program, with more than 400 participating airports across 109 countries. Learn more about the award here.